CORONA VIRUS (COVID-19) UPDATE
WE CARE ABOUT THE HEALTH AND SAFETY OF OUR
TEAM MEMBERS AND OUR CUSTOMERS
Our store locations, are now trading with standard trading hours. Restrictions no longer apply.
You are welcome to place an order online 24/7. Online deliveries are still being processed. Our standard order processing times apply.
Please do not enter stores if you feel unwell. You can still order online 24/7 for home delivery or organise somebody else to pick up your order through our store pickup option.
We extend a heartfelt thanks to those working in the medical, emergency and essential services. We’re incredibly grateful for your dedication and support to our community.
Our commitment to health & hygiene
We’ve made some updates to our stores and the way we serve you to help keep everyone safe and healthy:
- Increased frequency of cleaning of stores through the day
- Hand sanitiser available for our customers
- Cash payments are available, contactless payments are preferred
- We have also put in place a controlled and safe environment for our team members to fulfil online orders ensuring social distancing and hygiene measures continue to be strictly followed.
The one place for shopping online, 24/7
We are committed to making your shopping experience on thebluebudha.com.au easier and safer than ever before;
- Contact free delivery.
- Free standard delivery on orders over $75
How can I ensure that my The Blue Budha delivery will be clean and safe?
There is nothing more important to our company than the health and safety of our team members, customers and the greater community.
We have put in place a controlled and safe environment for our team members to fulfil online orders ensuring social distancing and hygiene measures continue to be strictly followed.
We will also work closely with our delivery providers to ensure parcels arrive in the safest way possible.
We are continuing to monitor and act on the guidance issued by the Australian Government, state governments and their respective health departments here in Australia, along with advice from the World Health Organisation.
Are you offering free home delivery?
Yes, we are offering free standard delivery on orders over $75.
Will my order arrive on time?
We aim to dispatch all orders on time and there are currently limited delays with our delivery providers. It takes 3 – 7 business days for delivery to metro locations and 7 – 10 business days for delivery to regional and interstate locations including New South Wales, Victoria, Tasmania, Queensland and Northern Territory.
Once your order is dispatched, we have no control over the final delivery timeframe. We endeavour to keep our customers updated on any known delays which may impact the delivery timeframe offered by our delivery providers.
We appreciate that delayed deliveries can be frustrating, however we do not offer refunds for delayed deliveries, where the delay is beyond our control.
Is Store Pickup for orders still available?
Our store pickup service is available at locations that remain open. To avoid disappointment, please DO NOT attempt to collect your order from the store until you have received an email that your order is ready to collect. Our staff will not be able to give you your order unless you can provide your order email and photo ID.
Last updated: 30 June 2022